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COVID-19 Delivery Updates

Shipping Updates | COVID-19 Impacts on Delivery

 

Holiday 2020 | If you are looking to get items in time for Christmas we recommend ordering ahead of time due to the current and ongoing shipping delays. Below are shipping options and dates we recommend to order before to be with a good chance of getting your items prior to the Holidays

In Australia; Parcel Post 5th December, Express Post 12th December
International ; Standard 14th November, Express 21st November

Our current processing time is 4-8 business days, we will do our best to get all orders processed and sent out in this time frame however with the current restrictions locally post collection and drop off is inconsistent so status may be awaiting shipping longer than usual.
Shipping time frames have been extended from the usual listed in shipping policy and updates are noted below. Any return / refund policies have also been extended to match time needed for current shipping time frames.

Any dates and time frames listed are only estimates unfortunately, as with the ever changing and updating restrictions locally and worldwide post services are facing increased volume and delays. Tracking info is sent to your email once items are shipped to keep you updated.

We understand the shipping time frames being extended and delayed can be frustrating but this is out of our hands and we just have to follow updates provided by aus post.


Thank you for understanding and being patient during these difficult times, Stay Safe !

 

Aus Post Updates and information | Click Here

 

Domestic (Australia)
Time frames have been extended by Aus Post and Express is no longer guaranteed next day.

International
Below are Estimated shipping times to all zones worldwide.

Please Note | Shipping time frames are from when the item has been shipped and not from order date. Time Frames are estimated only (not guaranteed) to destination country and do not include any additional transit time caused buy local customs/import delays or impacts to local post services caused by Coivd-19 restrictions and social distancing requirements. International orders can also check tracking numbers on local post websites in some cases for more detailed updates when the item is being processed by the destinations national post carrier ie, USA|USPS, UK|RoyalMail, Canada|Canada Post etc.

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for further updates and country specific info and service changes Click here