We understand the excitment of waiting for a package and the disapointment of delays so we will do our best to keep the shipping info up to date as DHL and AUS Post Services are affected
Please note tracking updates are not updating as frequently in same cases, and is normal at the moment.
Please note tracking updates are not updating as frequently in same cases, and is normal at the moment.
Shipping Updates | COVID-19 Impacts on Delivery
Current Estimated Delivery Time Frames
As noted below the time frames are estimated from when the package ships (is dispatched from) KO Custom Creations. Time Frames are averaged estimates & not guaranteed, local post or international customs delays could impact. Track updates can be followed for a better idea of expected delivery date. Tracking info will be updated and sent to email attached to your order once dispatched.
Thank you for your patience and understanding during these times. We understand the extended time frames can be frustrating but this is out of our hand and is down to the carriers, restrictions etc.
Stay safe! KO Custom Creations
| Location | Service | Estimated delivery time |
|---|---|---|
| Australia | Free Shipping (Spend over $50) | 3-6 Business days from dispatch |
| Parcel Post | 3-6 Business days from dispatch | |
| Express Post | 1-3 Business days from dispatch | |
| International | Free Shipping (Spend over required amount shown in cart for your location) | 10-20 Business days from dispatch |
| International Economy *No Tracking | 25+ Business days | |
| International Standard | 10-20 Business days from dispatch | |
| International Express | 7-12 Business days from dispatch | |
| DHL Express | 3-5 Business days from dispatch |
Australia Post International Standard & Express destination specific updates HERE